ReviewTrackers

AUGUST 30, 2017

Welcome to Customer Insights , a weekly digest of the most important stories about online reviews, customer feedback, and customer experience. This week: We explain how companies from the finance, healthcare, insurance , and hospitality industries can better connect with their customers.

Connections 50

Connections Customer Journeys Healthcare Banking 50

LoyaltyPlus

JUNE 12, 2022

Using information about people’s interactions and preferences, accommodation purchases and amenity rewards can significantly enhance the overall guest experience and result in return visits. Demand for hotels and tourism has transformed dramatically alongside changes in consumer behaviour. E-mail: info@loyaltyplus.cloud. •

Hotels 52

Hotels Self Service Tourism Guest Experience 52

North Highland

SEPTEMBER 16, 2019

Summer 2019 provided the timeshare industry with its first glimpses of a shifting consumer landscape. This shift sees all industry players reexamining product offerings, marketing, and sales processes as traditional consumers begin to wane and the next generation of buyers comes into view.

Travel 45

Travel ROI CRM Entertainment 45

C Space

AUGUST 5, 2018

An opportunity to bring the customer, and customer insight, inside a business in an unprecedented way. For our Customer Inside report, we recently asked 135 client side practitioners, from insight, innovation and brand backgrounds to describe the advantages of having an online community. . As the chief content.

Retail 40

Retail Customer Centricity Study Travel 40