SurveySensum

JUNE 29, 2023

Just like how Apple anticipated the demand for wireless headphones and launched AirPods, meeting emerging customer needs and preferences. This two-way communication strengthens the relationship with customers and creates a sense of community – leading to increased loyalty, positive word-of-mouth, and competitive advantage.

Customer Satisfaction 52

Customer Satisfaction Marketing Exceptional Customer Service Social Media 52

Storyminers

JULY 6, 2020

Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Michel Falcon Experience

JANUARY 10, 2019

I’m looking for a competitive advantage with proven strategies, not advice from someone who just recites what they read online. I’ve trained hundreds of people on these customer personality types, such as customer service team members from Verizon Wireless and sales professionals from Lexus. Here’s a tip! It must happen!

Training 151

Training Customer Service How To Employee Engagement 151

Bold360

DECEMBER 1, 2016

Theresa and her business partner, Mary Anne Wampler, are authors of Wake Up and Sell and their weekly Monday Morning Tip which provides weekly content in the areas of leadership, sales and sales management, customer relationship management and organizational effectiveness. Erol Toker is the Founder and CEO of Truly Wireless.

Software 40

Software Customer Experience Company CRM 40