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Engage, build & maintain customer relationships with a 360 degree view of your customer and your business

LoyaltyPlus

Bridging the gap between Marketing and Sales, CRMPlus creates a sophisticated understanding of customer behaviour and needs by leveraging all your customer touch points. Improve your competitive advantage through leading-edge customised CRM and Rewards Systems Software Solutions. Get the unfair advantage. Just Engage.

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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Chat

It was featured in famous magazines and papers like Industry Week, Entrepreneur, Dallas Morning News, Miami Herald, and others. How to Revolutionize Customer Employee Engagement with Big Data and Gamification. The SaaS Sales Method for Customer Success and Account Managers. Author: Jill Griffin. Goodreads Rating: 3.8/5.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Mila Widyani – Head of Customer Experience at CIMB Niaga.