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Why Community Is Essential to Your Digital Customer Support in 2018

Verint

A modern digital customer service experience is what customers expect and a great online community, available 24x7, delivers that. If it isn’t already, community should be a critical part of your digital strategy for customer service and for digital marketing. Sound interesting?

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Mila Widyani – Head of Customer Experience at CIMB Niaga.