Remove Competitive Advantage Remove Customer Care Remove Lifetime Customer Remove Social Media
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Bilingual Customer Support: Where Live Agents and AI Coincide

BlueOcean

Finding Bilingual Support That Suits Your Customers Best We’re an onshore Canadian contact center outsourcer and pride ourselves on delivering sophisticated (bilingual) customer care through strategic partnership. It’s our thing. So, of course, we’re biased.

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Why Community Is Essential to Your Digital Customer Support in 2018

Verint

I can potentially turn a one-time customer into a lifetime customer by helping them feel empowered, cared for and valued. Along with this event, I participated in a podcast called Socially Supportive —if you’re not familiar with it, check it out. Sound interesting?

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. possibly in the world.”.