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The Talkdesk Advantage: Smart Contact Centers Allow Companies to be Proactive

Talkdesk

Talkdesk is loaded with smart contact center tools that let you adapt to your customer needs in real time and improve customer relationships. All of these new changes in Talkdesk’s contact center offering mean our customers can make a shift from being reactive to being proactive.

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Hyper Efficiency: The Next Frontier in Contact Center Operations Management

NobelBiz

The Need for Hyper Efficiency in Call Centers As a call center operations manager, you need to stay on top of the latest trends in hyper efficiency to ensure that your organization is successful. Today, hyper efficiency is no longer a luxury but a necessity for call centers looking to thrive and outperform their competition.