ShepHyken

OCTOBER 11, 2021

The topics covered include quick response times, providing self-service options, different ways customers can communicate with you (phone, email, chat, text, etc.), Are Hotel Loyalty and Rewards Programs Enough to Keep Customers Loyal to the Brand? We can learn so much from the hospitality industry.

Customer Service 72

Customer Service Hospitality Rewards Programs Self Service 72

CSM Magazine

FEBRUARY 1, 2024

A restaurant can hire the greatest chef in the world, and still have poor reviews because of the service the customer receives. Here are some examples: Solved communication issues by implementing active listening training for 20% of the entire company. As you use them, quantify them and use them to enhance your personal experience.

Net Promoter Score 52

Net Promoter Score How To Social Media Self Service 52

Inbenta

JUNE 30, 2021

Tourism, hospitality, and leisure companies have been extremely touched by the Covid pandemic, with thousands of canceled flights, hotel bookings, and more. TravelClub is the leader reward program in Spain with over 6 million subscribers. Chatbot examples in the travel & leisure industry. TravelClub.

Chatbots 105

Chatbots Examples Self Service Insurance 105

Kayako

MAY 30, 2017

Creating guest evangelists through customer service. In Creating Guest Evangelists through Customer Service , hospitality industry expert and speaker Tom Costello shares a few of his models for standout service. This will drive loyalty more than rewards programs.

Loyalty Programs 184

Loyalty Programs e-support Self Service Video 184