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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132
Customer Experience Consulting Multi-Channel Leadership 132
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How to combine science and emotion for Customer Experience success

Thematic

AUGUST 7, 2018

With over 10 years of experience at HP leading their CX, he shares his learnings from his time there and his overall career. What are the top 3 priorities for a CX leader? Communicate. Communicate. Communicate! Best books on customer experience? what are the best books you should pick up?

Customer Experience 48
Customer Experience Net Promoter Score How To Infographics 48
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