6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using
Myra Golden
NOVEMBER 15, 2016
So that’s why I’m sharing these tactics… to show you a fast and easy new way your employees can create calm and regain control with difficult customers. I had just joined the company as the new Call Center Manager a few months ago. Interestingly, call volume was not up. It’s basically what I saw in my own call center.
Let's personalize your content