Call Center Solutions Contact Center Social Media Virtual Agent 
TechSee
AUGUST 14, 2018
This article underlines the value of DSS in customer service and focuses on the potential computer vision brings to call/chat centers, where providing a positive customer experience (CX) at scale is critical to success in the current competitive business climate. Current state of DSS in contact centers.
TechSee
FEBRUARY 12, 2018
view of customers by accumulating data from the various touch points that a customer may use to contact a company. Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Virtual agent exhibitors at MWC 2018: Nuance.
TechSee
FEBRUARY 12, 2018
view of customers by accumulating data from the various touch points that a customer may use to contact a company. Whether via social media, websites, or online communities, companies can gather a massive amount of digital data on their customers. Virtual agent exhibitors at MWC 2018: Nuance.
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