Remove Call Center Solutions Remove Competitive Advantage Remove Connections Remove Insurance
article thumbnail

Augmented Reality Remote Assistance – The Complete Guide

TechSee

The original concept of remote assistance is based on a technician’s ability to use a remote connection to temporarily view or control a computer or a mobile device over a network or the Internet in order to help solve software issues. Here’s how Tier-1 telecom Vodafone is harnessing AR remote assistance to better support their customers.

article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

With its cost efficiencies, frictionless digital systems, secure and near-real time transactions, utilizing blockchain for your business can offer the added value that would drive a competitive advantage. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable.

Trends 84
article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

With its cost efficiencies, frictionless digital systems, secure and near-real time transactions, utilizing blockchain for your business can offer the added value that would drive a competitive advantage. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable.

Trends 84