Optimove

MARCH 10, 2022

And by partnering with us, they now have easy access to their unified customer data, orchestrate multiple channels at once, and leverage AI to drive CRM Marketing at scale. Now, Melita’s product, customer insights, digital marketing, and communications teams base their data-driven decisions on analyzing customer behaviors with Optimove.

Brands 52

Brands CRM Telecommunications Call Center Solutions 52

NobelBiz

FEBRUARY 13, 2024

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case.

Call Center 59

Call Center Self Service Software Contact Center 59

NobelBiz

JANUARY 16, 2024

The importance of call center campaigns in the customer-centric era cannot be overstated. With customer experience taking center stage, campaigns play a vital role in fostering strong customer relationships. Agents actively listen and provide tailored solutions, minimizing frustration and instilling confidence.

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52

Magellan Solutions

JULY 2, 2021

Unity Communications. GlobalSky Call Center. Unity Communications. Hit Rate Solutions. Staff Outsourcing Solutions. GlobalSky Call Center. Unity Communications. Hit Rate Solutions. Staff Outsourcing Solutions. Unity Communications. Hit Rate Solutions.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

Kustomer

FEBRUARY 19, 2024

It’s an all-in-one customer support solution that streamlines the process of managing customer queries and issues across various channels, including email, chat, phone, social media, and websites. Similarly, agents can receive push notifications, view customer information, and update ticket statuses for new tickets.

Self Service 52

Self Service Software Knowledge Base Social Media 52