BirdEye

MARCH 29, 2024

According to a recent Birdeye survey , 60% of businesses consider Instagram to be a mission-critical social media platform for their growth. Introduce your brand Instagram Stories is an ideal channel to post content that can incite engagement and humanize your brand for the audience.

Social Media 107

Social Media Video Guidelines Feedback 107

Lumoa

FEBRUARY 9, 2023

As businesses recognize its value, the shift from a product-centered approach to a customer-centric one continues. Our A to Z Guide to Customer Experience Definitions and Terms covers everything you need to know, from clear definitions of key terms to a comprehensive overview of the topic. ” – Blake Morgan for Forbes.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

Confirmit

MARCH 12, 2019

This year there was a lot of emphasis on engaging with customers across both B2B and B2C markets, including gamification, brand value, social media and more. We had a flurry of people heading to our booth after Claire’s talk to grab one of our Listening Audit templates so it definitely struck a nerve!

Gamification 56

Gamification B2C Social Media B2B 56