SurveySensum

JUNE 1, 2023

Retail businesses thrive on repeat customers. Therefore understanding these customers isn’t just helpful but essential. And the simple and effective tool to achieve this is the Net Promoter Score (NPS). Higher NPS scores indicate you have more customers to promote your business.

NPS 52

NPS Retail Effort Score Net Promoter Score 52

BirdEye

OCTOBER 5, 2023

Today’s marketplace is competitive and transparent, so managing brand perception isn't just important - it's imperative. The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience. This guide will uncover what your target audience thinks about your brand.

Examples 63

Examples Measurement Brands How To 63

ProProfs Chat

JULY 30, 2021

Be it a small or a big business, good brand perception is the common business goal. The ultimate verdict on any brand is given by its customers. Brand perception is a crucial indicator of how well your customers are able to connect with your brand: What are their feelings and emotions when they think of you?

Brands 111

Brands Net Promoter Score Social Media e-support 111

SurveySparrow

SEPTEMBER 21, 2020

How can you figure out what your customers or audiences are thinking? And we, at SurveySparrow, believe that online surveys can help your brand grow and develop in-depth customer relationships. Customer Satisfaction Surveys. NPS (Net Promoter Score) Surveys. So what’s the solution here? Event Surveys.

ROI 45

ROI Survey Return on Investment Social Media 45