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SEPTEMBER 9, 2020

Connect With Customers at Deeper Level. Such loyalty program ideas help your customers feel like they belong to a place and that a brand values them. Tell them that they can get a certain discount on every purchase and learn about flash sales once they join the loyalty program. Connect With Customers at Deeper Level.

Loyalty Programs 96

Loyalty Programs Loyalty Net Promoter Score Gamification 96

CSM Magazine

FEBRUARY 7, 2023

Build a Team of Brand Guardians Competition is fiercer than ever and contact centres need to engage more closely with customers. This is the best way to influence brand perception, win sales, and build longer-term loyalty. Inspire and motivate team members through gamification. Stay true to your brand values.

Self Service 52

Self Service Customer Experience Gamification Analytics 52

Lumoa

FEBRUARY 9, 2023

Purposeful Leadership: Leaders operate consistently with a clear set of values. Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Service Gamification Customer service gamification is a customer experience strategy used to enhance customer engagement and customer loyalty.

Net Promoter Score 445

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 445

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. There are many features you can leverage to share your brand’s story with your followers via Stories. And a brand introduction on Instagram stories can definitely do that. We’ve got you covered.

Social Media 108

Social Media Video Guidelines Feedback 108

Kustomer

FEBRUARY 18, 2021

Typically, a journey map includes every touch point of the process it takes for a customer to achieve a goal within the brand. One of the most distinctive features of this strategy is the connecting of different departments and helping them understand their expectations of one another. Gabe Larsen: (01:44). Gabe Larsen: (10:05).

Customer Journeys 59

Customer Journeys Hotels Training Customer Experience 59

Stella Connect

JANUARY 4, 2022

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. At Stella Connect, we believe the best and most effective coaching is coaching that is based on context. Align customer service training with brand values and goals.

Customer Service Training 97

Customer Service Training Training Tips Customer Service 97

Stella Connect

APRIL 17, 2018

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. To this list, we would add service “highlights” that naturally encourage sales. Align customer service training with brand values and goals. Focus on agent empowerment, not limits.

Customer Service Training 62

Customer Service Training Training Tips Customer Service 62