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Video: Turning Your Contact Center Into A Profit Center

RapportBoost

Tony Medrano: First, we are going to talk about change, transformation, changing a contact center into a profit center, and we are going to dive into conversations and how conversations are what drives that profitability and increases that engagement between your customers and your brand.

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Essential Pain Points in Call Center Management – Part 2

NobelBiz

Welcome back to our journey through the intricate world of call center management! In our previous installment, we peeled back the layers of the challenges that often remain hidden beneath the surface, impacting call center executives’ day-to-day operations. Read part one here. Tune in now !

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Talkdesk at Dreamforce 2016

Talkdesk

Stop by our booth at the Cloud Expo (#412) and Service Lodge to meet the team, learn more about our contact center solution and pick up some awesome swag. Reimagining the Call Center Experience. To secure your all-access pass for the Talkdesk networking lounge, book a meeting with one of our contact center experts.