www.doingcxright.com 
ShepHyken
FEBRUARY 22, 2019
She’s currently Director @ Schindler Elevator Corporation, where she oversees Voice of Customer initiatives, CX measurement, “close the loop” processes & employee engagement contributing to increased sales, call in reduction & improved NPS results.
SurveySensum
JULY 14, 2020
Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. Website : Www.DoingCXRight.com. LinkedIn : [link]. Website : [link].
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