Magellan Solutions

JULY 29, 2021

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . Once they do connect with a human, it’s more frequently in a chat window with someone who’s engaged in multiple outbound telemarketing services Philippines at once. But, is this rate of adoption for better or for worse?

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Gainsight

JULY 7, 2021

After all, the keynote was Geoffrey Moore, the brilliant author of Crossing the Chasm , one of the first business books I ever read. Somewhere around 300 executives from 30 companies gathered that year to network and learn about what Moore described as “a fundamental shift occurring in the way businesses view and value their customers.”

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Social Media Conference NPS Customer Success 45

Currency Alliance

DECEMBER 17, 2019

This is the blog version of our Loyalty Strategy Guide 2020. For a more engaging read, click here to Currency Alliance Loyalty Strategy Guide 2020. That same growth-hacking approach – a trademark of Silicon Valley firms – has led to some important advances for the entire industry to observe. An uncertain future.

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