Dapresy
FEBRUARY 2, 2018
All solid reasons, yet this isn’t hindering a growing number of companies that are re-thinking strategies and processes to enable a competitive advantage and future growth. There are a number of great resources available starting with GRBN’s Invest in Insights Handbook. How does one get started on this journey?
ProProfs Chat
JUNE 30, 2020
The Service Culture Handbook. This customer service culture handbook is a step-by-step guide for its readers to create a customer-focused culture in the company. In this book, you can see how the author has talked about known companies that have used customer service as one of the biggest competitive advantages in the market.
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Storyminers
JULY 6, 2020
As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Bruce Temkin. Temkin Group was acquired by Qualtrics in October, 2018. Frank Eliason.
Storyminers
JULY 6, 2020
As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Bruce Temkin. Temkin Group was acquired by Qualtrics in October, 2018. Frank Eliason.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
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