SmartMessage Blog

JULY 20, 2023

They can attract new customers and strengthen the brand’s reputation. Businesses that consistently deliver exceptional customer experiences and build strong relationships are more likely to stand out from their competitors. For example in the B2B arena, referencing long-term clients brings out the competitive advantage.

Loyalty 52

Loyalty Management Loyalty Programs Competitive Advantage 52

ShepHyken

AUGUST 30, 2019

In order to grow your customer lifetime value, there needs to be a connection with your customers. It’s easy for your customers to forget about you when you’re not making an effort to stay in touch with them. The best way to build and maintain this connection is through valuable content. Conclusion.

Loyalty Programs 104

Loyalty Programs Loyalty Lifetime Customer Poor Customer Service 104

SmartMessage Blog

JULY 13, 2023

They can attract new customers and strengthen the brand’s reputation. Businesses that consistently deliver exceptional customer experiences and build strong relationships are more likely to stand out from their competitors. For example in the B2B arena, referencing long-term clients brings out the competitive advantage.

Loyalty 40

Loyalty Management Loyalty Programs Competitive Advantage 40

SurveySensum

JULY 21, 2023

Allocating resources to attract new customers is indeed expensive compared to nurturing and retaining your current customer base. That’s why here in this blog we will talk about the top 11 B2B customer retention strategies. By doing so, you can nurture lasting relationships and drive customer loyalty.

Customer Retention 52

Customer Retention B2B Strategy Net Promoter Score 52

BirdEye

AUGUST 24, 2023

You can remember everything you need to know about a customer marketing strategy with the 4 C’s: Customer : Arguably the most important person in your business. Cost : Loyal customers provide more value to your business than new customers. New customers Think of new customers as tomorrow’s high CLV customers.

Strategy 98

Strategy Marketing Customer Retention Loyalty 98

ProProfs Chat

DECEMBER 12, 2019

Takeaway: One poor customer service experience drives customers away. So it is crucial to understand how important it is to deliver delightful customer service to increase customer retention. B2B Customer Retention Statistics. Importance of Customer Retention Statistics.

Customer Retention 88

Customer Retention Loyalty Programs Social Media Loyalty 88