Article Customer Experience Gamification Rewards Programs 
NobelBiz
FEBRUARY 22, 2023
Does your contact center have a dedicated team that’s ready and prepared to assist your customers at all times? In this article, we’ll examine the concept of Call Center Shrinkage, how to quantify and control it. Today’s call center systems include gamification features that boost staff morale and motivation.
NobelBiz
OCTOBER 18, 2021
Does your contact center have a dedicated team that’s ready and prepared to assist your customers at all times? In this article, we’ll examine the concept of Call Center Shrinkage, and how to quantify and control it. Today’s call center systems include gamification features that boost staff morale and motivation.
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Magellan Solutions
JULY 12, 2021
In this article we will discuss all about the work environment in the Philippines. Customers are properly taken care of, and they are satisfied with the service they receive. But have you figured out why customers prefer filipino call center agents rather than other countries? Rewards program. Price ($/hr).
SurveySparrow
JANUARY 14, 2020
Your customers are your most valuable asset, especially if you are a small company. Growing your customer base will always be one of the most important objectives in every stand-up meeting. Businesses spend thousands of dollars on lead generation so that they can welcome new customers into their fold. What is customer retention?
Currency Alliance
JUNE 19, 2019
Really, for those relatively few brands achieving impressive levels of customer engagement, it’s breath-taking how fast the industry has progressed in such a short time. Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. Looking beyond transactional rewards.
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