Ryanair descends to new lows in customer service ratings
Helen Dewdney
AUGUST 23, 2019
Customers chose the word ‘helpful’ when given a list of words to describe the brand. Sports Direct, unsurprisingly, was rated as the worst retailer for customer service with a 58% rating. Customers told Which? that the sporting apparel shop did not make them feel valued. Customer service dissatisfaction.
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