Customer Satisfaction Score (CSAT) Industry Benchmarks
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NOVEMBER 25, 2019
If you’re new to Customer Satisfaction Score (CSAT), a good starting point is seeing how you compare to peers in your industry. The ACSI is the only national economic indicator that measures customer satisfaction across the U.S. Customer Satisfaction Score is 76.5%. Apparel: 79%. Customer Satisfaction Score: A Free Guide.
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