InMoment XI

FEBRUARY 29, 2024

When executed effectively, it enables your business to attract customers organically, bypassing the need for hefty investments in traditional advertising. Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content. What is Local SEO?

Tips 260

Tips Strategy Case Study Social Media 260

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. This metric says: Who your content is reaching Whether it’s effective in the ROI What is nonsocial reach? Nonsocial reach measures the estimated number of people who have contact with your content or brand on other nonsocial media platforms.

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

Joe Rawlinson

JULY 24, 2019

In this day and age, where cut-throat competition is rife, brand loyalty is as elusive as a dream. From expeditious customer service and product quality to brand values and convenience, there are a host of factors that influence customer satisfaction. His expertise lies in marketing and advertising. Regular Feedback.

Loyalty 107

Loyalty Sales First Call Resolution Rewards Programs 107

Qualtrics

DECEMBER 8, 2020

This advantage results in a bias towards buying the brand’s product, even if it's sold at a premium. It comes from the customer attaching their ‘self-image’ to the brand’s messaging. By buying the product, they’re buying into brand values, which they identify with. Are you tracking your brand? Brand awareness.

Measurement 59

Measurement Brands Net Promoter Score Social Media 59