Comm100

FEBRUARY 9, 2021

Dawson College understood that developing a personal connection with the students was essential, so they also incorporated Comm100’s video chat tool so they could speak face-to-face. As a browser-based solution, students could launch the video with a click of a button – no downloads, plug-ins, or special apps required. Comm100 Free.

Examples 146

Examples Industry e-support Abandon Rate 146

ViiBE Blog

JANUARY 19, 2022

Many however scrambled to transport desktops, laptops, and other IT peripherals to the homes of their workforce while others adopted BYOD with proper security and VPN software systems in place. Today, according to Gartner , 76% of customer service and support functions have 80% to 100% of their staff working from home. Download now 2.

Customer Service 52

Customer Service Net Promoter Score CRM e-support 52

NobelBiz

FEBRUARY 2, 2021

E-Learning Base On the other hand, Remote learning must be available 24 hours a day, 7 days a week. Your new agents should always have access to the support and resources they need online. Videoconferencing is an effective way to improve the connectivity of remote team members. Response time.

Call Center 52

Call Center Training Tips Contact Center 52

SurveySensum

JULY 20, 2023

For example, you downloaded a beauty brand’s mobile app and explored its features once, but never opened the app again or made any transactions within it. According to a report by the Baymard Institute on ‘ Cart Abandonment Stats 2023 ’, it was found that the average cart abandonment rate is 69.9%.

Retail 52

Retail Feedback How To Self Service 52