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What is CPaaS?

CSM Magazine

billion by 2029, according to Fortune Business Insights and Markets and Markets. For example, an e-commerce app can directly integrate chat and video call functions, allowing customers to interact with customer service without leaving the app. Chatbots and AI: Incorporate automated messaging services that use AI.

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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

Elevating Customer Journey With Phygital Experiences According to a survey conducted by Statista on Retail Technology , the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. Imagine stepping into a store where the physical and digital worlds collide, creating an extraordinary interactive experience.

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