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Detect fraud in mobile-oriented businesses using GrabDefence device intelligence and Amazon Fraud Detector

AWS Machine Learning

This solution rides on a larger global wave of anti-fraud efforts, which experts forecast to grow to USD $62.70 billion by 2028. The fraud detector performs a fraud prediction using your custom fraud detection ML model and ruleset, and returns a risk score and outcome to the Lambda function.

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Moving Beyond Basic Functionality: Customers Now Prefer a Completely Digital Banking Experience

West Monroe

We then asked bank customers last quarter to tell us how they felt these efforts were going. billion in 2021 to more than $330 billion in 2028—at a compound annual growth rate of nearly 20%. For instance, these organizations have higher satisfaction scores for their mobile applications (both commercial and consumer).

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Moving Beyond Basic Functionality: Customers Now Prefer a Completely Digital Banking Experience

West Monroe

We then asked bank customers last quarter to tell us how they felt these efforts were going. billion in 2021 to more than $330 billion in 2028—at a compound annual growth rate of nearly 20%. For instance, these organizations have higher satisfaction scores for their mobile applications (both commercial and consumer).

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Call Center Dialer Software: Optimization Best Practices

NobelBiz

In this blog post, we’ll delve into the world of call center dialer optimization, discussing various dialing strategies, common pitfalls, and how to effectively optimize your call center operations for maximum efficiency. from 2021 to 2028 to reach USD 12.2 billion by 2028.

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Which is more integral to success: Digitization or customer experience?

CX University

The problem most are confronting is how to begin, where, and how much? Customer Experience Increases Success of Digitization Efforts. How to Get in Touch — and Stay in Touch — with Customers. A top-of-the-line experience in 2018 might easily seem frustrating in 2028. So, how to accomplish this.