ShepHyken

MARCH 28, 2022

What Today’s Guests Really Want When It Comes To Hotel Loyalty Programs Might Surprise You by Ellis Connolly. Hospitality Net) Why do so many hotel loyalty programs fail? My Comment: Here’s an interesting take on loyalty programs. 78% of customers prefer immediate benefits over accumulating points.

Loyalty Programs 65

Loyalty Programs Customer Service Hotels Entertainment 65

ShepHyken

SEPTEMBER 19, 2022

6 Types of Customer Loyalty Programs to Help Grow Your Small Business by Social Media Today. Social Media Today) Rewards points, VIP privilege, Tiered programs, Omnichannel programs, Cashback – What is the best loyalty program to help grow your business? Here is an infographic.

Loyalty Programs 65

Loyalty Programs Customer Service Infographics Chatbots 65

ShepHyken

FEBRUARY 5, 2023

Perhaps your customer experience management is on a misguided trajectory. If your aim is mis-aligned with your target, of course, you must reconsider value. Here are 23 warped and dusty customer experience practices to stop in 2023. federal government services leaps from 63.4 But maybe this is the wrong path!

Customer Service 65

Customer Service Government Loyalty Customer Satisfaction 65

ShepHyken

FEBRUARY 5, 2023

Perhaps your customer experience management is on a misguided trajectory. If your aim is mis-aligned with your target, of course, you must reconsider value. Here are 23 warped and dusty customer experience practices to stop in 2023. federal government services leaps from 63.4 But maybe this is the wrong path!

Customer Service 62

Customer Service Government Loyalty Customer Satisfaction 62