ChurnZero

SEPTEMBER 21, 2018

Fight Customer Churn! Churn Monster Playbook: Your Definitive Guide to Fighting Customer Churn. In this playbook, we will catalog the twelve common monsters that attack customer retention. Owning the Number – Find out why Customer Success management teams need to start aligning themselves with revenue.

Rewards Programs 45

Rewards Programs NPS Training Course 45

Currency Alliance

DECEMBER 13, 2018

The Economist, November 2018. Reward programs still have an important part to play in this effort; but they are only part of the picture. The outcome for the brands which succeed will be in getting 25-50% more customers engaged with their loyalty strategies. 2018 saw a 14.2% Really think about that for a moment.

Loyalty 45

Loyalty Trends Loyalty Programs Rewards Programs 45

Currency Alliance

FEBRUARY 10, 2020

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. All that said, the program isn’t perfect. Foundations for success.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52