NPS Benchmarks for 2018: How Do You Compare?
AskNicely
AUGUST 29, 2018
“What is a Good NPS Score?” ” NPS Benchmarks. Is it just about “what is a good NPS score?” Getting the most value out of your NPS program is more about first having a winning process , which then unlocks those optimal metrics. Traditionally, NPS was viewed as a boardroom-only metric.
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