5 Top Customer Service Articles For the Week of May 14, 2018
ShepHyken
MAY 14, 2018
My Comment: This is one of the most incredible demonstrations of AI I’ve seen – direct from Google I/O 2018 (their developer’s conference). While the short article and video is focused on the consumer, imagine what the experience would be in a customer service role. Be sure to watch the short video.
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