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Get 57% Purchase Growth Rate with Outsource Live Chat

Magellan Solutions

Telecommunications. This is a proactive live chat to eliminate barriers and minimize abandonment rate. . Little growth difference on satisfaction rate. Diminished satisfaction rate. Telecommunications with -9.08%. This is based on the difference of using live chat between 2018-2019. Manufacturing.

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Chatbot Benefits in the Business World: A Comprehensive List of Statistics

SmartMessage Blog

Before diving into this, let’s remember that live chat software has a 73% satisfaction rate as a way for customers to interact with businesses ( G2’s Facebook Chatbots Guide, 2018 ). Telecommunications. Vodafone’s chatbot is delivering double the conversion rate of its website. Finance and Banking.