TechSee

FEBRUARY 19, 2019

The company says it’s all about “conversational convenience” throughout the customer journey, using chatbots and voicebots to guide consumers from online shop window to instant checkout and expedited delivery. We look forward to seeing additional Sensory applications for consumer use at MWC Barcelona 2019. Hall Upper Walkway Stand 2UP.34.

Self Service 95

Self Service Innovation Telecommunications Consumers 95

TechSee

JANUARY 18, 2018

consumers are the largest users of connected devices with 5.2 billion active units in 2017, representing 63% of 8.4 Self-installation delivers ROI while smoothing the path to IoT adoption. The service has become the focus of many market segments, providing a clear ROI in multiple service categories. billion by 2020.

Self Service 95

Self Service Customer Service Company Infographics 95

TechSee

NOVEMBER 20, 2017

These automated software agents guide consumers through every aspect of their customer experience. Most importantly how will consumer respond to them? Will consumers ever say we’d rather speak to a bot than a human? The Facebook bot count hit 100,000 in April 2017 only a year after the initial Facebook bot announcement.

Chatbots 117

Chatbots Innovation Customer Service Self Service 117