Bold360

APRIL 27, 2017

The Qubit Future of Travel Report 2016 shows that investing in customer satisfaction can be equally as important as competing on price points. Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. Inspiring Real Loyalty, No Cards in Sight. trillion on travel by 2020.

Tourism 56

Tourism Travel Customer Service e-support 56

Strativity

APRIL 27, 2023

recently released an analysis of what drives overall restaurant brand value, reviewing data from 2016-2021 for 55 restaurant chain brands. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. McKinsey and Co. james.lanyon@materialplus.io

Strategy 52

Strategy e-support Roadmap Customer relationships 52

Strativity

APRIL 27, 2023

recently released an analysis of what drives overall restaurant brand value, reviewing data from 2016-2021 for 55 restaurant chain brands. This puts pressure on restaurants with diluted or outdated value propositions, impersonal customer relationships, and stale rewards programs. McKinsey and Co. james.lanyon@materialplus.io

Roadmap 52

Roadmap Customer relationships Brands e-support 52