ClearAction

NOVEMBER 14, 2017

Customer Experience ROI Opportunities on B2B Touchpoints Lynn Hunsaker. Are you accelerating repurchases through your customer experience touch-points with industrial customers? 4 Steps to Customer Experience ROI. Capture customers’ informal post-purchase comments.

Touchpoint 59

Touchpoint ROI B2B Customer Experience 59

Fox Metrics

JUNE 25, 2020

76% of respondents of the Adobe 2016 Digital Trends Report think that marketing has changed more in the last two years, than the previous fifty. Unlike in the past, marketers must create long-form content to generate better ROI today. Marketing trends in 2020 call for a radical approach with fresh concepts. Long-Form Content.

Trends 111

Trends Marketing Social Media Advertising 111

Fox Metrics

JUNE 25, 2020

76% of respondents of the Adobe 2016 Digital Trends Report think that marketing has changed more in the last two years, than the previous fifty. Unlike in the past, marketers must create long-form content to generate better ROI today. Marketing trends in 2020 call for a radical approach with fresh concepts. Long-Form Content.

Trends 64

Trends Marketing Social Media Analytics 64

Amity

FEBRUARY 2, 2016

Editor’s note: This is a living document, and our goal is to update it regularly with the best resources around customer success. The Best Customer Success Resources of 2016. Surely, you are staying up to date on the latest customer success trends – did someone say “customer marketing”?

Resources 80

Resources Customer Success Customers Customer Retention 80