Remove 2016 Remove Contact Center Remove Lifetime Customer Remove Roadmap
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is also the Founder & President of Megan Germann Insights & Consulting, helping organizations uncover insights, creating a roadmap for success. . Emilia D’Anzica – Customer Success Evangelist, Author, Speaker, Customer Success Influencer. She is a Speaker, Author, and Customer Success Influencer.