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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is a Speaker, Author, and Customer Success Influencer. She was named one of the 2018 ‘7 Influential Women in Customer Success’ by Gainsight, one of the top 2018, 2017, and 2016 CS influencers & strategists by Mindtouch and received a Stevies Award for Customer Service in 2016. and Crowdvocate.com.