Comm100

FEBRUARY 20, 2018

What decision makers really want to know is: Is investing in a Chatbot worth it, and how much money can Chatbots actually save? This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. Why Chatbots?

Chatbots 133

Chatbots Self Service ROI Contact Center 133

NobelBiz

APRIL 25, 2023

by 2022, 50% of major enterprises would have failed to combine interaction channels , resulting in a disconnected and walled customer experience devoid of context. According to McKinsey , high-performing organizations are 3X more likely than others to report data and analytics initiatives contributed at least 20% to EBIT (from 2016–19).

Call Center 52

Call Center Contact Center Strategy Average Handle Time 52

SmartKarrot

JUNE 10, 2022

Shot on iPhone” was a very low-cost and high-return campaign by Apple. The brand asked its customers to click photos from their iPhones and share them on social media with relevant hashtags. It was a community initiative that promoted influencers to talk about the brand on social media channels. Final Thoughts.

Examples 10

Examples Company Marketing Advertising 10