Episode 004 – It’s All About the Money - Transforming the Customer Experience
Kristina Evey
JULY 5, 2018
according to Markets and Markets 2015 report. Back in 2015, customer relationships were ranked =THIRD of top challenges for CEOs, stated by AMA in 2016. 80% of businesses believe they provide “superior” customer service. When customers aren’t happy, there’s often significant damage done. in 2014, $3.7
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