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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

By ensuring the company’s integrity, each person contributes to the increase of customer confidence. Over the next five years, CybersecurityVentures Magazine projects that the global cost of cybercrime will rise from $3 trillion in 2015 to $10.5 Each agent must have their own user account to carry out their duties.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

By ensuring the company’s integrity, each person contributes to the increase of customer confidence. Over the next five years, CybersecurityVentures Magazine projects that the global cost of cybercrime will rise from $3 trillion in 2015 to $10.5 Each agent must have their own user account to carry out their duties.

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Strong Customer Authentication: Three Things Every Merchant Needs to Know

CSM Magazine

It increased competition and set out common payment standards that benefited both customers and participators in the industry. The later revised PSD2 , introduced in 2015, has resulted in an even more integrated and efficient payments market, with the key addition of Strong Customer Authentication (SCA).

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