The Challenges of Managing Customer Data in Contact Centers
NobelBiz
FEBRUARY 21, 2023
By ensuring the company’s integrity, each person contributes to the increase of customer confidence. Over the next five years, CybersecurityVentures Magazine projects that the global cost of cybercrime will rise from $3 trillion in 2015 to $10.5 Each agent must have their own user account to carry out their duties.
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