Exploring Customer Journey Mapping – An Interview with Jim Tincher
SurveySparrow
JANUARY 28, 2020
SurveySparrow: You’ve worked with some recognizable companies in the past and then by the year 2013, you founded Heart of the Customer. At Heart of the Customer, we know from experience that you have to find out what your customers actually think, do, and feel to reveal their Moments of Truth. Thank you, Jim.
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