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SaaS Customer Experience Starts in the C-Suite

Experience Investigators by 360Connext

In 2003 there were 30 Chief Customer Officers worldwide according to the Chief Customer Officer (CCO) Council, reaching 450 by 2011. She has spoken at several conferences over the years on B2B and B2C social strategies and online reputation management.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Ruling the Customer Success industry with her tried-and-tested business growth practices, Jeanne is a celebrated coach to over 20,000 leaders and a 5-time Chief Customer Officer with global giants. he has been supporting the customer relationship management professionals and teams for over decades now.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. By 2013, her book eBay For Dummies was one of the best sellers on the topic. Kate Leggett. Lynn Hunsaker.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. By 2013, her book eBay For Dummies was one of the best sellers on the topic. Kate Leggett. Lynn Hunsaker.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. She is now Chief Customer Officer at ClearAction Continuum. LinkedIn : [link]. Website : [link].