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The Importance of Employee Loyalty in the Workplace

InMoment XI

We all know that employee loyalty is important , but oftentimes we forget how employee loyalty is connected with customer loyalty and how loyal employees contribute to the success of the entire business. In a 2016 post Talkdesk , a provider of call center solutions, reported the yearly turnover as 30-45%, double or triple that of all U.S.

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Is Your Call Center Pricing Worth Every Dollars To You

Magellan Solutions

Cultural Flexibility. That is why connecting with foreign clients is easy for them. Want an Affordable Outsourced Call Center Pricing with the Best BPO in the Philippines? Magellan Solutions is an ISO 27001:2013-certified and HIPAA-compliant BPO company based in the Philippines. English Fluency.

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Your Key to Success: Outbound and Inbound Telemarketing

Magellan Solutions

Currently, the primary goal of telemarketing is to make a healthy and beneficial connection with your customer. These include improper communication channels, varying cultural norms, and perceptual differences. It encourages transparent communication and connection with consumers.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Contact Centers appreciate: “TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients.