2012 Customer Experience Design Magazine Sales 
SurveySensum
JULY 14, 2020
Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link].
Bold360
NOVEMBER 21, 2016
Over time, the number of customer service emails has fallen sharply and sales have increased. All this happened by listening to customers, hearing their questions and concerns, and answering them in a direct and public way, in a format that made it easy for them to find their own solutions. Dean Heckler. nickwebbcom.
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