2009 Net Promoter Score Return on Investment Trends 
Comm100
NOVEMBER 13, 2022
One of the top customer service trends in recent years has seen customer support expand to new digital channels. Expect to see this trend continue, as there remains much room for growth in this area. Another of the growing customer service technology trends has seen a rise in chatbots and automation. Adopt live chat .
Grade.us
JUNE 2, 2020
Online reviews and reputation management Review widgets and plugins Review listings monitoring (multi-location) Auto review request campaigns White-labeled agency plugins, widgets, and API White-labeled content for agencies Analytics, performance, and trends reporting Track clicks, clickthroughs, and conversions. Net promoter scores.
Expert insights. Personalized for you.
189 
Let's personalize your content