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4 customer-based strategies health care can learn from retail

Alida

Enter: The kings of customer-centric service, interaction and engagement—retail brands. Integrate technology to provide an easier, more seamless experience. What exactly does “patient-centric” care mean? What does it look like, and how should providers implement it in their practices and hospitals? The result?

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

While some companies use ticketing software to manage their emails alone, true omnichannel help desks allow tickets to be created from any digital channel, including chat, social, SMS, and even voice. The Ups Comm100’s omnichannel ticketing platform gives companies more control and visibility than a regular inbox.