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Cultivating a Culture of Open Communication

Qualtrics

OCTOBER 11, 2019

Take time to evaluate the current channels of communication to ensure that communication processes allow all teammates to receive regular senior leadership updates. For remote employees, it’s very important to let them know that their feedback is valued and they are encouraged to share through the various communication channels.

Culture 26
Culture Communication Multi-Channel Feedback 26
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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

NOVEMBER 23, 2020

While some companies use ticketing software to manage their emails alone, true omnichannel help desks allow tickets to be created from any digital channel, including chat, social, SMS, and even voice. You can’t change time-zones per user and that can get confusing for multi-national teams.”. 4.7 / 5 (Capterra).

Comparison 130
Comparison System Knowledge Base Omni-Channel 130
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