ClearAction

NOVEMBER 16, 2023

Voice of Customer Maturity: Ultimate Guide Lynn Hunsaker Voice of customer maturity is not about scores, real-time feedback, response rates, listening posts, benchmarks, or comparisons of B2B versus B2C trends. So, what does it mean? Let’s look at a sports analogy for enlightenment. Why not make this your target for THIS year?

Voice of Customer 62

Voice of Customer B2B Leadership Effort Score 62

SurveySensum

JULY 14, 2020

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Principal Analyst, most of her work is focused on research, advisory, and training efforts on shaping the future of experience management (XM). LinkedIn: [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SmartKarrot

JANUARY 18, 2022

Found by Abhijit Pattanaik in 2016, Playtonia is an e-sports platform technology company that helps online gamers connect and develop communities. The SaaS company arranges and promotes a variety of e-sports leagues for gamers. Hippo Video. The platform helps create customized videos for businesses in all stages.

Company 11

Company e-support Customer Journeys CRM 11