ClearAction

FEBRUARY 7, 2016

Building a Customer-Centric Culture. Customer Experience Strategy: 4 Overlooked Key Competencies white paper. Culture of Trust for Customer Experience Management BKM: Kimpton, Cisco. 4 Building Blocks for a Customer-Centric Culture article. Building a Customer-Centric Culture article. Customer Centricity.

Customer Experience 48

Customer Experience Customer Centricity Employee Engagement Social Media 48

Beyond Philosophy

SEPTEMBER 13, 2016

While multi-media, mega-budget programs were extolling wonderful products and services (and social values) offered by corporations, product quality and service performance for customers, and evidence of a customer-centric culture for employees, was often in decline in the real world.

Social Media 60

Social Media Multi-Channel B2C B2B 60

Michel Falcon Experience

MARCH 7, 2023

Michel Falcon: Welcome to the People First Culture Podcast with me, Michel Falcon, where I share lessons I’ve learned and those of others on how to build a more purposeful business and career. And that’s a people first culture, what I wrote my book about in 2018. To listen to this episode on Apple podcast, click here.

Culture 60

Culture Course Company Study 60